PRIVACY POLICY

This Privacy Policy discloses the information gathering and dissemination practices for any (i) website; (ii) mobile, tablet automotive in-dash, Smart-TV, OTT (over the top), and/or smart speaker application; (iii) email, listener club and/or text distribution list; and (iv) any other online interactive feature or service not known or hereafter devised that provides an authorized link or URL to this Privacy Policy (collectively, the “Services” or “Entercom Services”) owned, operated and/or offered by Entercom Communications Corp. and its subsidiaries (collectively, “Entercom,” “Us” or “We”).  This Privacy Policy applies only to the Entercom Services.  For a list of all Entercom radio stations and their respective primary associated websites, please visit www.entercom.com.

Scope of Privacy Policy.  This Privacy Policy describes, among other things, the types of information collected about you when you visit the Entercom Services or that you provide to Us through other means; how your information may be used and when it may be disclosed; how you can control the use and disclosure of your information; and how your information is protected.  Trust is a cornerstone of our mission at Entercom.  We are committed to gaining and maintaining your trust by following a core set of Privacy Principles.  Please review this Privacy Policy carefully.  In addition, please review our Terms of Use, which governs your use of the Entercom Services.

Information Collected.  You are not required to provide information about yourself when you visit an Entercom Service, although some information may be collected automatically as described below.  Entercom may ask you for different types of information when you register for certain Services, access various content or features, or contact the Services directly.  Below is a summary of the categories of personal information We collect, where We get it from, why We collect it, and with whom We may share it

Privacy Practices of Third Parties.  This Privacy Policy does not cover the practices of third parties, including those that may disclose information to Entercom.

Combining Information.  Please note that all of the information We collect about you may be combined, including to help Us tailor our communications to you and to develop rich online content and services across the Entercom Services.

Disclosure of Information Collected.  Entercom is committed to maintaining your trust and We want you to understand when and with whom We may share information collected about you.  With your consent, We may share your contact information with third party marketing partners.  For example, Entercom Services such as Eventful offer updates about local events if you allow your information to be shared with third-parties so that they may contact you by email, postal mail, telephone or other common communications methods about their events, products or services.

Authorized Third Party Service Providers.  We share your contact information with third party vendors who help Us with specialized services, including customer support, email and text message deployment, business analytics, marketing, suppression list management, payment processing and data processing.  These third parties are allowed to use your contact information to help Us provide our services and not for any other purpose.  Also, authorized third party service providers may collect non-contact information about your visits to our Services with cookies, web beacons and other similar technologies that may be used to deliver advertisements tailored to your interests.

Sweepstakes, Contests, or Promotions.  When you choose to enter a sweepstakes, contest, or other promotion, and in accordance with the terms and conditions of the promotions, your information may be disclosed to our sponsors and to third parties who help administer the promotion, including in connection with winner selection prize fulfillment and aggregated data analysis.  Your information also may be disclosed as required by law, such as on a winners list.  Further, by entering a promotion, you are agreeing to the official rules that govern that promotion, including allowing our sponsors to use your name, voice, and likeness in advertising and marketing associated with the promotion in accordance with applicable law.  All terms applicable to the particular promotion will be made available to you at the time you enter the promotion.

Co-Branded Partners.  Co-Branded Partners are third parties with whom an Entercom Service may offer jointly a service or feature.  You will be able to tell when you are accessing a service or feature offered by a Co-Branded Partner, because the Co-Branded Partner’s name will be featured prominently.  You may be asked to provide information about yourself to register for a service offered by a Co-Branded Partner.  By doing so, you may be providing your information to both Us and the Co-Branded Partner, or We may share your information with the Co-Branded Partner.  Please note that the Co-Branded Partner’s privacy policy may also apply to its use of your information.

Entercom Services and Other Entercom Businesses.  Entercom continues to expand its online presence in order to offer users rich and deep interactive experiences.  Where permitted by law, We may share information We collect about you with other Entercom affiliated companies, for our analytical and business needs to determine the effectiveness of our programming and advertising, to provide you with information about products and services that might interest you, or for other reasons related to our business.

Business Transfers.  We may share your information in connection with a substantial corporate transaction, such as the sale of a radio station participating in the Entercom Services, a merger, consolidation, asset sale or in the unlikely event of bankruptcy.

Legal Requirements.  We may disclose information about our users, including contact information, to respond to subpoenas, court orders, legal process, and other law enforcement measures, and to comply with other legal obligations, such as FCC requirements.  This includes exchanging information with other companies and organizations for fraud protection.

Protect Entercom Services and Users.  We may disclose information to protect and defend the legal rights, interests, and safety of Entercom Services, other Entercom companies, and their employees, agents, and contractors (including enforcing our agreements); to protect the safety and security of users of the Services and members of the public; to investigate, prevent or take action regarding illegal activities, suspected fraud, violations of our policies, or as otherwise required by law; and as otherwise disclosed in the Entercom Terms of Use.  Please note that We may share information with advertisers as described in the Entercom Terms of Use.  In addition, information collected about your interactions with audio and video content may be shared with third parties, including third party social networking services such as Facebook, and video measurement and subscription services such as Nielsen, as described in our overview of video services and social networking.  Finally, We also may share aggregated or anonymized information with third parties to help Us develop content and services We hope will interest you or to help these third parties develop their own product and service offerings, including targeted marketing, as described in our overview of third party online advertising.

Your Choices.  You can choose to enjoy content and features on Entercom Services without providing Us directly with any information about you; however, as described above, some information may be collected automatically or be requested so that you can take advantage of certain features and services offered on Entercom Services.  You can opt out of receiving commercial email or text messages from a particular Entercom Service or other service by following the instructions contained in any such message or by contacting us directly.  Please note that even if you unsubscribe to commercial messages, we may still need to send you communications relating to your use of the Entercom Services, such as service announcements.  You have choices about whether cookies and other similar technologies are placed on your computer or mobile device (see the Cookies, Web Beacons and Other Similar Technologies of this Privacy Policy).  Finally, you also have choices about the collection and use of your information by third parties to display relevant advertisements (see the Third Party Online Advertising section of this Privacy Policy).

Access.  If you choose to share contact information with Us, you may have the opportunity to update that information on an Entercom Service.  You also may update or amend your information by contacting Us.  If you ask Us to shut down your account or delete your information, We will disable your account within a reasonable period of time.  Please note that We may need to retain some information about you in order to satisfy our legal and security obligations. For example, some of your information may remain in backup storage even if you ask Us to delete it. In some cases, you may be entitled under local laws to access or object to the processing of information that We hold relating to you.

Protection of Information.  We are committed to protecting your information. We have adopted commercially reasonable technical, administrative, and physical procedures to help protect your information from loss, misuse, unauthorized access and alteration.  Please note that no data transmission or storage can be guaranteed to be 100% secure.  We want you to feel confident using Entercom Services, but We cannot ensure or warrant the security of any information you transmit to Us.  We urge you to take every precaution to protect your personal data while you are on the Internet.  At a minimum, We encourage you to make sure that you are using a secure browser as you surf the Internet.  Please refer to the U.S. Federal Trade Commission’s website for information on how to protect yourself from identity theft.

Transfer of Data Internationally.  Entercom is headquartered in the United States and may have affiliates, vendors, and other third parties with which We do business in other countries.  Please be aware that information you provide to Us or that We obtain as a result of your use of the Entercom Services may be collected in your country and subsequently transferred to the United States or another country in accordance with applicable law.  The privacy and data protection laws in the country to which your information is transferred may not be equivalent to such laws in your country of residence.  By using and participating in any Entercom Services or providing Us with your information, you consent to the collection, international transfer, storage, and processing of your information.

For California Visitors Only: Your California Privacy Rights on Direct Marketing (Shine the Light Requests).  If you are a California resident, the California Shine the Light law gives you the right to request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes.  This information would be included in a response to a request to know as set forth below, so you may elect to make that request.  Or to make a shine the light request, please contact us by email at privacy@entercom.com [For spam filtering purposes, only email with the subject line “Entercom Privacy Request” will be read] or by mail at Entercom Communications Corp.  Attn: Internet Privacy Manager, 2400 Market St., 4th Floor, Philadelphia, PA 19103. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.  Please allow up to 30 days for us to process your request.  You may submit such a request once per year.

For California Visitors Only: Your California Privacy Rights (California Consumer Privacy Act). If you are a California resident, the California Consumer Privacy Act provides you with the following rights with respect to your personal information:

When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us.  Or if you do not, we may ask for your email address.  Entercom also may use a third party verification provider to verify your identity. 

The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our Services.

As set forth below, California law requires us to identify, for the 12-month period prior to the date of this Privacy Policy, what information Entercom has “sold” about you.  Please be assured that Entercom does not sell or rent your information to third parties purely for our profit, to data brokers, or in any way other than those intended to improve your online experiences and the relevance of offers made to you through Entercom and elsewhere.  Instead, there are instances where Entercom has shared personal information in order to provide our customers with personalized services or customized offers to improve your online experiences through our Services or elsewhere.  We do this in ways that are intended to extend the Entercom experience to our customers in a variety of environments.   Depending on the circumstances and the contractual obligations in place, this sharing may be a “sale” under applicable law and you may have the right to request that we stop such sharing as more fully set forth below.  This sharing includes:

  • identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, and other similar identifiers;

  • commercial information, including records of services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;

  • Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements; and

  • inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Entercom Privacy Protections for Children.  Entercom’s websites are general audience websites which are not directed to children generally, including children under the age of thirteen (13).  Entercom does not knowingly collect personal information from persons under the age of thirteen (13) without verifiable parental consent.  If we learn that a child under the age of thirteen (13) has submitted personally identifiable information online without parental consent, we will take all reasonable measures to delete such information from our databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law).  If you become aware of any personally identifiable information we have collected from children under thirteen (13), please contact us at privacy@entercom.com [For spam filtering purposes, only email with the subject line “Entercom Privacy Request” will be read].

Minors under 18 years of age may have the Personal Information that they provide to us through the Entercom Services deleted by sending an email requesting deletion to privacy@entercom.com [For spam filtering purposes, only email with the subject line “Entercom Privacy Request” will be read].  Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.

User-Generated Content.  Some Entercom Services enable users to submit their own content for use in contests, blogs, over-the-air radio broadcasts, online audio and video streams, podcasts, message boards, and other functions.  Publication of user-generated content on the Entercom Services is subject to the Entercom Terms of Use.  Please remember that any information you disclose becomes public information and to exercise caution when choosing to disclose your contact, financial, and other information in a submission.  We cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy and safety.  You should also be aware that We may also engage a third party to provide some of the services associated with the blogs, message boards and similar functions.  This third party will collect and host the information that you submit to the Entercom Services, but will not use any of this information for purposes other than providing the service.

Third Party Websites and Services.  Please note that some Entercom Services may contain links to other websites and services.  We are not responsible for the privacy practices of those websites, and We recommend that you review the privacy policies of each website that you visit.  When you select a link to a third party website from an Entercom Service (e.g., if you link to PayPal to pay for a product or service offered by an Entercom Service), you will be leaving the Entercom website.  Any information that you disclose on the third party website will be governed by that website’s privacy policy.

Cookies, Web Beacons and Other Similar Technologies.  Cookies are small amounts of data that are stored in separate files within your computer’s Internet browser.  Cookies are accessed and recorded by the websites you visit, and by the companies that show advertisements on these websites, so that they can recognize the same browser.

Web beacons (sometimes called transparent GIFs, clear GIFs, or web bugs) are small strings of code that provide a way for Us to deliver a small graphic image (usually invisible) on a web page or in an email.  Web beacons can recognize certain types of information on your computer such as cookies, the time and date a page is viewed, and a description of the page where the web beacon is placed.

Entercom Services may also allow third parties to place their own cookies within your browser in order to serve you relevant advertising online, to help Us measure traffic and effectiveness as described above, to provide you with access to social media networks, functionality and services, and to allow Us to conduct surveys and research in which you agree to participate.  For instance, Facebook, Google and Twitter place their cookies on Entercom Services to support social network integration and functionality and for use according to their respective privacy policies.  For more information, please see the Entercom Terms of Use.

Web beacons are used to improve your experience on the Entercom Services, including helping provide you with content customized to your interests.  They also help Us understand whether users read email messages and click on links contained in those messages so that We can deliver relevant content and offers.  Our web beacons may collect some contact information (e.g., the email address associated with an email that contains a web beacon).

Entercom Services also may include third party web beacons.  These web beacons allow third party service providers to collect certain information such as your IP address, your browser type, and the web page that you visited before arriving at and after leaving Entercom Services.  These service providers process the information they collect to audit, research, and report information about the Entercom Services and advertisements viewed on the Entercom Services.  Third parties that use cookies, web beacons and other similar technologies to help Us with traffic measurement, research and analytics include Adobe Analytics, comScore, Google Analytics, Nielsen, and ConfirmIT.  To learn how Google Analytics collects and processes data, please visit: “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners.  Please note that We do not share your contact information with these third parties.

Also, authorized third party service providers may collect non-contact information about your visits to our Services with cookies, web beacons and other similar technologies that may be used to deliver advertisements or marketing tailored to your interests.  These third parties may collect information about your online activities over time and across different websites.  To opt out of targeted advertisements on third party sites, please see the Managing Third Parties’ Behaviorally Targeted Advertising Cookies on Your Computer section of this Privacy Policy.

When you use our search function, your web browser also may send the Internet address, or URL, of the search results page to a third party webpage as part of standard HTTP web protocol.  The URL of the search results page may sometimes contain the keywords used in the search query you entered.  Some of the advertisements you see may be based on these keywords.

By continuing to use Entercom Services, you consent to our use of cookies, web beacons and other similar technologies as described above.  To find out more about how you can manage cookies, web beacons and the other similar technologies, see the Managing Cookies section of this Privacy Policy.

How Third Parties Use Cookies and Other Similar Technologies.  Some of the advertisements you see on Entercom Services are delivered by third parties who also collect information through cookies, web beacons and other similar technologies about your online and offline activities, including mobile advertising IDs, either on our Services or across the Internet, so that they may understand your interests and deliver advertisements that are tailored to your interests.  These third parties include advertisers, advertising agencies, and ad networks that may collect information when you view or interact with one of their advertisements.  In addition, Entercom works with third parties to help Us track the advertisements that are delivered to you to control the number of times you receive the same advertisement, and to analyze the effectiveness of advertising on the Entercom Services.  Please note that Entercom does not have access to the information these third parties may collect about your interests to deliver relevant advertising to you.  The information practices of these third parties are not covered by this Privacy Policy.

Do Not Track.  Some Internet browsers include the ability to transmit “Do Not Track” signals, which is a privacy preference that users can set in some web browsers, allowing users opt out of tracking by websites and online services.  Since uniform standards for “Do Not Track” signals have not been adopted, Entercom Services do not process or respond to “Do Not Track” signals.

Mobile Devices. Certain mobile devices provide various capabilities that can be used, for example, to identify the physical location of such devices. Mobile devices also transmit Caller ID data when a call is made or text message is sent. Entercom Services may collect, use, transmit, process and maintain unique identifiers, Caller ID data, location-based data, and other similar information (collectively “Unique Identifier Information”) when you use your mobile devices, including to provide the services you request, tell you about offers We think you will value and improve your experience on Entercom Services.  We also may share Unique Identifier Information with our business partners and use it for our analytical or business needs to determine the effectiveness of our programming and advertising or for other reasons related to our business.  Entercom Services also may require you to provide your mobile phone number to participate in certain services or features and that number may be associated with such information.

Managing Cookies.  Whether cookies are placed on your computer or mobile device is something you can control.  A number of companies that use cookies to collect information about your online activities using web-based advertising are members of the Network Advertising Initiative (“NAI”).  The NAI offers a single location to opt out of receiving tailored ads from member companies.  To opt out of information collection by NAI member companies, or to obtain information about the technologies they use or their own privacy policies, please visit the NAI consumer opt-out page.  Also, through the Digital Advertising Alliance (“DAA”), several media and marketing associations have developed an industry self-regulatory program to give consumers a better understanding of and greater control over ads that are customized based on their online behavior across different websites.  If you opt out of having your information used to deliver advertisements tailored to your interests, you will continue to see advertisements on our Services, but these advertisements may not be as relevant to you.

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